Shipping policy
Shipping Policy
Thank you for shopping with Rimithy. We are committed to processing and shipping your order as efficiently as possible.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times may vary depending on your location and the shipping method selected at checkout. In general, most orders are delivered within 5–15 business days after shipment.
Please note that delivery times are estimates and may be affected by factors outside our control, such as carrier delays, weather conditions, customs processing, or peak shopping periods.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
Shipping Areas
We currently ship to selected regions. If you are unsure whether we can ship to your location, please contact us before placing your order.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, incorrect shipping information, or other external factors.
Incorrect Address
Please make sure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at:
Email: lichanglu110@126.com
We will do our best to assist you in resolving the issue.